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    Deposit/cancel policy

    Kohala Coast Vacation Rentals by Outrigger®

    Room Rates

    Room rates are quoted in U.S. Dollars (USD) per room.
    Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, taxes, or gratuities.

    Additional Persons

    No additional person charge

    Additional charges apply for rollaway bed or crib. Arrangements for these items must be made prior to arrival.

    Minimum Night Stay

    2-night minimum stay required year round for following properties: The Palm Villas at Mauna Lani.
    3-night minimum stay required year round for Kolea, Waikoloa Beach Villas, Waikoloa Colony Villas.
    2-night minimum stay required year round, with exception: 3-night minimum stay during 3-day weekends & 5-night minimum stay for stays December 22 - 31 for Hali'i Kai.

    Guest Parking

    Free guest parking.

    Daily Resort Charge

    For Hali'i Kai condo: A Daily resort charge of 20 USD will be added to room cost at departure. Daily Resort Charge is per night, per condo unit, plus taxes.


    Room rates do not include 4.712% Hawaii State General Excise Tax and 10.25% Hawaii Transient Accommodations Tax. Taxes will be added to total charges at check-out. Tax rates are subject to change without notice and any increases will be passed on to the guest.

    Deposit and Cancellation Policy

    Applies to dates of arrival January 1 - December 21. A deposit of the first 2 nights room rate plus taxes is required at time of booking. If a reservation is cancelled at least 31 days prior to arrival, cancellation charge will be waived and deposit will be refunded in full. If a reservation is cancelled 30 days or less prior to arrival, a cancellation charge of the full stay plus General Excise Tax will be retained; the damage protection charge and Transient Accommodation Tax will be refunded. Major credit or debit cards are accepted for room deposits.

    Holiday Prepayment and Cancellation Policy

    AApplies to dates of arrival December 22 – 31. Full prepayment of room rate, taxes and damage protection charge for a guest’s entire stay is required at time of booking. In the event of any cancellation, the prepayment will be retained, except Transient Accommodation Tax and damage protection charge will be refunded to guest.

    Using a debit card/credit card for deposit or payment

    If a guest chooses to secure a reservation or place a room deposit upon check-in with a debit card/credit card, the financial institution that issued the card will typically place a hold on funds equal to the total cost of the guest’s entire itinerary including room, tax, mandatory cleaning charge, and other related expenses. The financial institution’s policies and practices govern the manner and timing of the release of any hold on funds. Outrigger is also not responsible for any overdraft charges or other fees that may result from the financial institution’s policies and practices.


    Check-in 3 pm
    Check-out 11 am
    Late check-out is subject to charge

    Guest Check-In and Check-Out Location

    Kohala Coast Vacation Rentals by Outrigger® Guest Reception
    Kings' Shops at Waikoloa Beach Resort
    69-250 Waikoloa Beach Drive
    Waikoloa, Hawaii, 96738
    2nd Level, Suite B-13
    Open daily 9 am - 7 pm
    Please contact us 24/7 by phone 808-886-0036 for instructions on how to access your condo if arriving before or after business hours.

    • Reservation and cancellation policies are subject to change without notice.
    Your next vacation awaits.