There are two large BBQ Grills at the South Pool open daily from 8 am - 10 pm. There is also a BBQ available at the North end of the 3rd floor, near the smoking area. The 3rd floor Grill is open from 11 am - 9 pm daily. For safety reasons barbecue grills are not allowed on the lanai of individual units.

Uber Eats, Door Dash and Domino’s will deliver to the resort front desk. Instacart delivers groceries from Safeway, Costco and Target.

Each unit at the resort has a washer and dryer included. A complimentary starter pack of laundry detergent is located in your unit and additional laundry detergent is available at the Front Desk. One bag will clean two loads of laundry.

Hawai‘i has a tropical climate and pests may be present despite our best efforts to stop them. The resort retains a professional pest control service that visits the property monthly to ensure your comfort. Should you have a problem relating to pests, please contact the Front Desk by dialing 0.

 Medical care is available in the Kona area. Please contact the Front Desk for further information.
If you have a medical emergency, call 9-911 first and then call the Front Desk for additional assistance.

Royal Sea Cliff has an active recycling program. Recycle bags have been left in your unit for you to use along with recycling instructions for our property.

Royal Sea Cliff is a non-smoking property. This includes inside units as well as balconies, the parking garage and pool areas. There is a designated smoking area on the North end of the 3rd floor parking area, near the BBQ area. A smoking eradication fee of up to $250 will be charged for any violations to this policy.

Housekeeping service can be provided for upon request for an additional fee. Please inquire at the front desk.

Your unit was freshly cleaned prior to your arrival. Please contact the Front Desk by dialing 0 if you need anything while you are staying with us.

There is no cost for resort parking. You may park in any stall that does not have a posted “No Parking” sign. Stalls with “No Parking” signs are for full time residents of the Royal Sea Cliff. The parking garage is open to all guests and is accessible with a dedicated code provided to you at check in.

The phone in your unit is equipped with a voicemail system. If someone leaves a message for you the red message light on your guest room phone will be lit. To access your voicemail, pick up the receiver and dial 3190.

The resort has a security officer on site and patrolling the grounds between 10 pm - 6 am our guests’ safety. Security may be reached by calling ext. 3120 from a guest room phone or by calling 1-808-333-6917 from a cell phone between the hours of 10 pm - 6 am.

When parking, it is always recommended that you lock your vehicle and remove any valuables from sight. It is also recommended that you lock your unit, including windows and sliding glass doors when leaving or retiring for the evening. We encourage you to store your valuable personal items in the complimentary in-room safe. If you require assistance with operating your safe, please feel free to contact the Front Desk by dialing 0.

See resort map for trash and recycling room locations. All trash rooms have a chute for bagged trash.