Important information

Emergency (24-hour patrol services)
Dial: 808-212-8833
Phone: 911

Address
2253 Poipu Road, Koloa, Hawaii 96756

 

RESORT MAP

Guest information

Dial “0” for resort operator after 5pm. Our Front Desk Agent will explain your
service options. Cribs and rollaway beds available at a minimal charge. 

Housekeeping service is determined by your length of stay.
1-3 nights // No Service
4- 7 nights // Towel Exchange
8-10 nights // Towel Trash, Linen Change and Vacuum
11-13 nights // Full Service Cleaning

You may notice that a bag with linen has been left outside of your door. The
housekeeper will return to service your unit and use the linen in that bag. If
your “Privacy Please” sign is displayed, we will not enter your unit however the
linen will be left for you to use.

There is a mandatory departure cleaning fee of $264.00/ 1 bedroom and
$314.00/ 2 bedroom (tax not included).

There is a supply of rubbish bags under your kitchen sink. Please place rubbish
and recyclables in the trash corrals closest to your unit.

Should you need additional items during your stay, we will place them in a bag
and hang it on your front door handle or you can stop by the Front Office as
they have a small supply of extra items. Please feel free to contact us if
something is not right so that we can fix it to make sure your stay with us is
relaxing.

Washers and dryers are located on the east end of the property (7a - 9p). No
coins needed. Accepts payment by credit/debit card, Apple Pay or Android
Pay.

Wireless Internet service is complimentary in every unit. If needed, an ether-
net cable is located by the TV.

Call 911 for fire, police, or medical.

A copy of the house rules is located in your unit. We thank you for your cooperation.

We recycle all aluminum, glass and plastics. Recycling bins are located by the guest laundry area and beach hut. Recycling bins are also located in each trash corral.

  •  Dial “0” for resort operator
  • Local / Toll-Free calls: dial 9 + number
  • Long Distance: dial 9 + 0 + area code + number of calling cards or col-
    lect calls
  • Telephone service is provided by Hawaiian Telcom. If you prefer to use
    your own carrier, dial your carrier’s access number or call our resort
    operator for assistance.

The message light on your phone in your unit will be on if you have a message
or mail. Pick-up / drop off mail at the Front Desk. Stamps available at the Front
Desk.

Dial “0” for resort operator. Security on duty 24-hours daily.

We are not responsible for valuables left unsecured. Safes are provided in your unit at no charge. Dial “0” for assistance if your safe is not working properly.

Hours of service vary by season. Complimentary towels and beach chairs available. Snorkeling equipment and boogie boards available for rent. Snacks and small sundries available for sale.