Important information

Emergency (24-hour patrol services)
Dial: 808-212-8833
Phone: 911

Address
2253 Poipu Road, Koloa, Hawaii 96756

 

RESORT MAP

Guest information

Dial “0” for resort operator after 5pm. Our Front Desk Agent will explain your
service options. Cribs and rollaway beds available at a minimal charge. 

Housekeeping service is determined by your length of stay.
1-3 nights // No Service
4- 7 nights // Towel Exchange
8-10 nights // Towel Trash, Linen Change and Vacuum
11-13 nights // Full Service Cleaning

You may notice that a bag with linen has been left outside of your door. The
housekeeper will return to service your unit and use the linen in that bag. If
your “Privacy Please” sign is displayed, we will not enter your unit however the
linen will be left for you to use.

There is a mandatory departure cleaning fee of $264.00/ 1 bedroom and
$314.00/ 2 bedroom (tax not included).

There is a supply of rubbish bags under your kitchen sink. Please place rubbish
and recyclables in the trash corrals closest to your unit.

Should you need additional items during your stay, we will place them in a bag
and hang it on your front door handle or you can stop by the Front Office as
they have a small supply of extra items. Please feel free to contact us if
something is not right so that we can fix it to make sure your stay with us is
relaxing.

Washers and dryers are located on the east end of the property (7a - 9p). No
coins needed. Accepts payment by credit/debit card, Apple Pay or Android
Pay.

Wireless Internet service is complimentary in every unit. If needed, an ether-
net cable is located by the TV.

Call 911 for fire, police, or medical.

 

    1. To maintain the uniform appearance of the exterior of the buildings, any drapes, curtains, lanai furniture, or other items visible from the outside shall be in keeping with the original colors or must be approved by the Board or as delegated to the General Manager.
      (See also Rule I (2).)
    2. Nameplates, signs, etc., shall be placed only in places and in the form approved by the Board or as delegated to the General Manager.
    3. All radio, TV, or other electrical equipment of any kind or nature installed or used in each Unit shall fully comply with all rules and regulations of the public authorities.
    4. No plants shall be cultivated on the lanais.
    5. No pets shall be allowed or kept in any part of the project.
    6. No occupant shall use or permit to be brought into the building or common area anything deemed hazardous to life, limb, or property, such as gasoline, kerosene, naphthalene, or other combustibles of like nature, restricted-use pesticides, gunpowder, fireworks or other explosives.
    7. No owner shall modify any portion of the common area without approval of the Board or as delegated to the General Manager. This includes, but is not limited to, entry bench, door and window hardware, locks, light fixtures, lanais, roofs, structural members, bearing walls, electrical feeds, rough-in plumbing, and venting of washer/dryers.
    8. No owner or guest will utilize any hot water heater or utility closet in the common area for storage.
    9. No owner or their agent will deny access to any portion of the structures for the purpose of evaluation, repair, and maintenance of the structures common areas by those delegated by the Board for such work.
    10. Occupants of each Unit shall be registered with the rental agent for that Unit, and the rental agent will make information available to the General Manager upon request in the event the information is required for purposes of the management of the property and the safety of the occupants. Information maintained by the rental agents shall include unit number, name, address and home phone of the occupant and the arrival and departure dates.
    11. All occupants and agents will show consideration regarding noise level including cell phone use both inside the units and in common areas. 10 p.m. through 8 a.m. shall be deemed quiet hours. Construction work hours will be Monday through Saturday from 8 am to 5 pm only. These hours will be strictly enforced.
    12. No skateboarding, roller-skating, or roller blading is allowed anywhere on the property. Bicycling shall be confined to those areas in which it is appropriate for automobiles to operate.
    13. Overnight parking on the project is permitted for registered occupants of the property and their guests with no assigned spaces. Employees of the General Manager and other rental agents will park in assigned areas as deemed necessary by the General Manager and the Board.
    14. No personal property shall be stored in parking areas without the permission of the General Manager.
    15. No vehicles shall be parked in such a way as to restrict access to any entrance or exit.
    16. Mobile homes and camper-type vehicles are not permitted on the property.
    17. All owners, guests and visitors are required to obey the laws of the County of Kauai, State of Hawaii, and the Federal Government.
    18. Hawaii State law [S.B. No. 3262, S.D.1; H.D. 1; C.D.; Repeals Chapter 328K, Hawaii Revised Statutes] prohibits smoking except in designated areas.
    19. All sporting activities, including but not limited to kite flying, Frisbees, football, paddle ball, catch, etc., will not jeopardize the safety of guests, owners or employees due to the location of the activity or competitiveness of participants.
    20. All existing washers, dryers and other non-standard appliances must be registered with the General Manager. New washer and dryer installations are not allowed. Existing washers and dryers that fail may not be replaced. If any washer/dryer units are determined to be an electrical or plumbing safety hazard, action will be required at that time. Other non-standard appliance installations must be approved in advance by the Board or as delegated to the General Manager.

We recycle all aluminum, glass and plastics. Recycling bins are located by the guest laundry area and beach hut. Recycling bins are also located in each trash corral.

  •  Dial “0” for resort operator
  • Local / Toll-Free calls: dial 9 + number
  • Long Distance: dial 9 + 0 + area code + number of calling cards or col-
    lect calls
  • Telephone service is provided by Hawaiian Telcom. If you prefer to use
    your own carrier, dial your carrier’s access number or call our resort
    operator for assistance.

The message light on your phone in your unit will be on if you have a message
or mail. Pick-up / drop off mail at the Front Desk. 

Dial “0” for resort operator. Security on duty 24-hours daily.

We are not responsible for valuables left unsecured. Safes are provided in your unit at no charge. Dial “0” for assistance if your safe is not working properly.

Hours of service vary by season. Complimentary towels and beach chairs available. Snorkeling equipment and boogie boards available for rent. Snacks and small sundries available for sale.