An Automated Teller Machine is available at the Kings’ Shops near the Whalers General Store and in food court at the Queens’ MarketPlace.

Ocean Sports at Anaehoomalu Bay provides a selection of cruises and diving adventures, rentals for water activities and snorkel equipment.

24-hour emergency service is available at North Hawaii Community Hospital, located in Waimea.  Their telephone number is 808-885-4444. For fire, medical or police emergencies, please dial 911.

Island Gourmet Markets at the Queens’ MarketPlace is a full-service supermarket with a deli and bakery. 

Complimentary Internet access is available in each unit. Wireless Internet access is available near the Fitness Center.

There is a full-size washer and dryer in your unit.

Incoming mail will be held for you at the Guest Reception Office. If you need to have something sent to you, please address it to:

Hawaii Vacation Condos by OUTRIGGER
®69-250 Waikoloa Beach Dr., Suite B13 | Waikoloa, HI 96738-5711
Attn: (name of guest)

Hawaii is a tropical climate and pests are common due to the year round warm, humid weather. Pest control service is completed on a regular basis to help minimize the presence of pests. 

Please use the towels provided in your unit. A $30 charge will be assessed to your bill for each towel not returned to your unit by check-out.

Dumpsters are located throughout the property inside lava rock enclosures.

Six gas grills are located next to the pool. Please observe quiet time from 10:00 pm to 8:00 am.

For cribs and other equipment rental information, please call 808-886-0036 for vendor referrals. 

The Shell station at Kings’ Shops is open daily. Gas stations are also located in Waikoloa Village, Waimea, Kawaihae and Kona.

For housekeeping and / or maintenance requests, please contact the Guest Reception Office at 808-886-0036.

Two (2) unit keys and one (1) pool key are issued at check-in. Additional keys will be issued upon request. A fee of $100 US will be charged for each missing pool key and a fee of $100 US will be charged for a missing unit key. There will be no refund for keys mailed back to us after departure.

Please call the Guest Reception Office at 808-886-0036.

Smoking is not allowed anywhere on property at the Fairway Villas. Persons who smoke or permit smoking inside the unit or on the unit’s lanai area will be assessed a smoke eradication fee up to $1,000 US depending on the unit size at or following check-out. Additional fines will be assessed by the homeowners association to any guests found violating the non-smoking policy.

Locations in Kona, Waimea and Waikoloa Village.

The nearest post office is in Waikoloa Village. From Hwy. 19, turn right onto Waikoloa Road up the mountain and make the 3rd right once you get to Waikoloa Village. Business hours are Monday to Friday 9:00 am to 4:30 pm and Saturday 10:00 am to 12:00 pm.

A safe is available at the Guest Reception Office to secure your valuables. The hours of access are 9:00 am to 5:00 pm daily.